Echo recommends closing all open applications before installing the EchoOneApp Service Pack. Local administrative rights may be required for the installation. The Service Pack will need to be applied to the machine hosting the EchoOneApp databases before being applied to the client machines.

IMPORTANT: In order to avoid potential security conflicts, the SQL scripts in the Service Pack will need to run using the system administrator (sa) SQL login.

Please consult with your IT staff if you need your SQL login information or if you’re not sure which login is being used by EchoOneApp.

If you have any questions about the installation, please contact Echo at (800) 521-0574 opt. 2 or Support.

To begin the installation process, copy the service pack executable to the machine launching it and double-click the Service Pack installation file.


0. Prerequisites

EchoOneApp requires .NET 4. If you do not have .NET 4 installed, download and install it from Click Install to continue.

If you already have .NET 4 you will not see this message.

SQL Login

1. SQL Login

Enter your SQL Server login information and click Next to continue.

Enter the name of the SQL Server. If you are connecting to a named instance of SQL, type the server name (or IP address) \ instance name.
Example: SQLServer\OneApp
Type the SQL Login you will use to connect to the SQL Server. You should use the System Administrator (sa) SQL login to avoid potential security conflicts.
Type the password for the SQL login.
Install or Customize

2. Installation

Click Install Now to install the Service Pack. This is the best choice in most circumstances.Go to step 3.

Click Customize to customize the Service Pack options. Go to step 2a.


2a. Customize - Scripts

Install Script Files
Click this option to run the database scripts. This is typically done from the server. The Service Pack will detect if the machine is a Client or Server and will check this option accordingly.
SQL script file folder
Choose an alternate location for the SQL scripts to be extracted, if desired. The default location is the Windows profile temp directory.
Do not delete after installation
Click this option if you do not want the Service Pack to automatically delete the SQL script files when the Service Pack is complete.
Installation Successful

3. Finish

This screen provides a summary of installed items. Click Finish to complete the Service Pack.